All prices of the products at www.kakuru.gr are shown in euro and include the applicable VAT (24%).Transactions worth over 500€ may not be carried out in cash and must be made either by bank deposit or by credit card. For these cases, consumers cannot choose a cash payment.
Kakuru accepts the following payment methods:
1. Bank account deposit
The complete price of the order must be paid to one of the following bank accounts of Kakuru:
IBAN: GR72 0140 1280 1280 0200 2008 971
IBAN: GR10 0172 0490 0050 4908 7691 915
IBAN: GR68 0110 1460 0000 1460 0362 421
IBAN: GR92 0260 2220 0008 1020 1366 469
Please note that any direct bank transfer fees should be paid by the customer.
The bank receipt of payment must be sent to Kakuru by email at [email protected]
2. Credit card
Payment by credit cards accepted by Kakuru: Visa, Mastercard, Maestro, American Express, Dinners
Payment by MasterPass
3. Pay Pal
Delivery of the products
Orders are processed within the following business day (except Saturdays and Sundays), when received by Kakuru.
If the ordered products are available, subject to the provisions set out above, and the order is placed Monday through Friday before 2:00 PM (CT) they are delivered to the postal services for shipment within the same working day (except Saturdays and Sundays) from the completion of their processing. Please note in case of Bank wire transfer that the payment has to be credited into Kakuru bank account thus to shipping the order.
For order within Greece, depending on the delivery address, items will be dispatched through ELTA (Greek Postal Service) or courier service, under the conditions governing the operation of the service.
For international orders, items will be dispatched through courier service, under the conditions governing the operation of the service. For few countries, like Cyprus, Switzerland, Liechtenstein, Norway, Malta, the items will be dispatched through ELTA (Greek Postal Service).
Shipping costs are calculated dependent on the place of delivery, the volume and the weight of the order are automatically completed on the order form filled by the user, and are defined as follows:
- Free shipping for all orders within Greece. Orders that ship within the Attica prefecture have an estimated delivery period of 1-2 business days. For all the other destinations within Greece the estimated delivery period is 1-4 business days. Customers based in Athens, Greece, can also collect their order from our store at Petraki 24 Str., Syntagma 10563.
- Free shipping for orders over 100€ within EU with an estimated delivery period of 4-5 business days. For express delivery, 1-2 business days the shipping cost will be 20€, depending on the destination.
- Free shipping on orders over 250€ to the rest of the world with an estimated delivery period of 4-5 business days. For orders below this amount the shipping cost will be 20–25€, depending the destination.
Please note that if a product is backordered, the shipping delivery will be 7-10 business days.
Kakuru is liable only for gross negligence and willful misconduct in the event of delay in the delivery of the ordered products.
For products that are available upon request could take 7-10 business days to produce and then the order will be dispatched according to the shipment choice of the customer.
For rush orders, please contact customer service at +30 210 33 15 424, Monday through Friday from 10:30 am – 18:00 pm (central time)
All orders require a signature upon delivery.